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1. At MotoGear.my we seek to minimise your delivery costs whilst getting things to you as soon as possible. Our shipping charges are based on weight of consignment and our standard delivery is by PosLaju (within Malaysia) or Pos Malaysia International for international customers.
2. Shipping charges is required for INTERNATIONAL shipping based on country to be delivered. Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International shipments cannot be marked as a "gift" or with altered prices.
3. Please allow 1 to 2 business days for order processing (certain items require longer times as is indicated on those product pages.)
4. Delivery times may vary. Orders are processed and delivered during the business week (Monday – Friday). We do not guarantee delivery by a specific date or time.
5. Certain rural areas as well as large bulky items may incur additional shipping fees. This fee will be displayed during the checkout process.
6. Please note that when the courier services brings a package to you, a signature is required to finalize the delivery.
Same Day Delivery (Klang Valley Area Only)
1. We will deliver your order on the same day if the order received before 1pm.
2. Delivery will be made on the next day if order received after 1pm.
3. Delivery time within 1pm until 6pm. Upon request, delivery can be made until 9pm.
4. Same day delivery service within Klang Valley area only. Option for Same Day Delivery will appear upon Check Out.
5. Areas covered as per stated below:
Ampang, Bangsar, Bandar Baru Selayang, Bandar Sri Damansara, Bandar Utama, Batu Caves, Bukit Damansara, Bukit Kiara, Cheras, Damansara Jaya, Damansara Town Centre, Damansara Utama, Gombak, Hulu Langat, Kajang, Kepong, Klang, Kota Damansara, Kuala Lumpur, Lembah Beringin, Maluri, Miharja, Petaling Jaya, Port Klang, Puchong, Pudu, Semenyih, Segambut, Setapak, Sentul, Sri Hartamas, Sri Petaling, Sungai Buloh, Shah Alam, Subang Jaya, Sungai Besi, Taman Melawati, Taman Tun Dr Ismail, The Reef Rawang, USJ, Wangsa Maju
6. Delivery will be made by Karhoo Courier Sdn. Bhd.