Privacy Policy

TERMS & CONDITIONS


Privacy policy

MotoGear.my do not disclose buyers information to third parties.


How to buy online

Making a purchase could not be easier. Just select the items you wish to buy and put them in the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to compete the order.


Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption.


Paying by cheque or postal order

If you would prefer to pay by cheque or postal order, simply print out the order form and send it to:

MGEAR (M) SDN BHD

NO. 8, JALAN SBC 4, TAMAN SRI BATU CAVES,

68100 BATU CAVES, SELANGOR,

MALAYSIA

+603-61782524

Complete with your cheque/postal order made payable to: MGEAR (M) SDN. BHD.


Placing an order by telephone

If you would like to place your order by telephone, simply telephone the sales line on: +603-61782524

From outside the Malaysia: +6 012-3380355 (Hafiz)


Delivery

We aim to despatch all goods within 3 days. We try to have the most popular size/colour options in stock, however, in some cases this is not possible and we have to order the item. Any delays will be notified by email, message or telephone.


Product Unavailability

In case the manufacturer had stopped the item production or out of stock, full refund will be made within 7 working days. Notification by phone and e-mail will be made within 7 days after order has been placed.


Returns

If for any reason you are NOT completely satisfied with the item purchase, you may return your purchase to us.

All return items must be returned in UNWORN, UNWASHED, UNALTERED, UNIRONED condition with ALL TAGS ATTACHED. Returns must be posted within seven (7) days of receiving your order.

You may post the return items to:

MGEAR (M) SDN BHD

NO. 8, JALAN SBC 4, TAMAN SRI BATU CAVES,

68100 BATU CAVES, SELANGOR,

MALAYSIA

+603-61782524

There is a restocking fee of 7% for all items returned. Refund will be made within 7 days after we receive the items.


General

We believe the contents of our website to be correct in every way, however we reserve the right to change any information without prior notice.

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